 |
Q. |
What is being announced?
|
| A. |
Today, NetSuite announced a definitive agreement to acquire OpenAir, a privately held provider of on-demand software for Professional Services Automation. This combination creates the leading provider of on-demand services automation.
This combination will bring many benefits to OpenAir customers, including:
- More resources and investment for the OpenAir product. By joining NetSuite, OpenAir gains significantly more resources to continue improving and extending the OpenAir product and continuing to execute the company's vision of revolutionizing how service companies can manage their businesses.
- Breakthrough complete solutions for managing your entire business. Almost all OpenAir customers want tight integration between OpenAir's Services Automation capability and Accounting / ERP systems. By bringing together OpenAir's deep domain expertise in on-demand Services Automation and NetSuite's expertise in integrated ERP business suites, we will jointly create a new exciting end-to-end business management solution for services companies.
The merger is expected to close in June, subject to customary closing conditions.
|
|
Q. |
What does this mean for the OpenAir product I use today? Will OpenAir's products continue to be developed and supported? |
| A. |
We are committed to support and improve the OpenAir products for at least ten years. In fact, we will be increasing investment in the OpenAir business, and no jobs are being eliminated at the company. There are already plans for exciting new capabilities in the OpenAir product roadmap for 2008 and 2009.
|
|
Q. |
Will OpenAir continue to support and develop integrations with other third party products, including other ERP and CRM solutions? |
| A. |
Yes, we absolutely will continue to support and develop third party integrations. These integrations were created to make your company's use of OpenAir more successful. We remain committed to support our existing integrations with other third-party products and to develop new integrations that customers require.
|
|
Q. |
As an OpenAir customer, should I expect any changes in the way I receive service and support? |
| A. |
No, there will be no changes. OpenAir customers should continue to use their existing service and support processes.
|
|
Q. |
Will the OpenAir organization be integrated into NetSuite or remain a stand alone entity? |
| A. |
OpenAir will remain a standalone entity, but it is now backed by NetSuite, a publicly traded, global software company with more than $100 million in revenues and the largest integrated on-demand customer base.
|
|
Q. |
What is the future direction of the combined company's product portfolio? |
| A. |
As we have said, we will continue to develop OpenAir as a stand-alone product for at least ten years, and we will increase investment in OpenAir. The emphasis on the OpenAir product will be for those customers who need the deepest capabilities in Professional Services Automation (PSA).
In the Fall of 2008, we plan to integrate OpenAir with NetSuite via Web services. This integration will tie together the best of breed OpenAir services automation product with NetSuite's best of breed on-demand business management suite. Over time, we will build natively within NetSuite OpenAir's core PSA features, giving companies the option of moving to a truly end-to-end, unified business management suite for managing all aspects of a services company.
|
|
Q. |
Who is NetSuite? |
| A. |
NetSuite Inc. is a leading vendor of on-demand, integrated business management software suites for growing and midsized businesses, as well as divisions of large companies. NetSuite enables companies to manage core business operations in a single system, which includes Accounting / Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Ecommerce. We offer both horizontal applications that can be used by most types of businesses, as well as industry-specific versions of NetSuite, including NetSuite Wholesale / Distributor Edition, NetSuite Services Company Edition, NetSuite Software Company Edition, and NetSuite Ecommerce Company Edition. NetSuite is a public company listed on the NYSE, with over 765 employees, more than 5,600 customers worldwide, and offices in 7 countries around the world.
|
|
Q. |
How many employees does NetSuite have? How many employees does OpenAir have? |
| A. |
NetSuite has over 765 employees. OpenAir has about 50 employees.
|
|
Q. |
As an OpenAir customer, where can I go for more information about this announcement or integration plans? |
| A. |
To learn more about the union of OpenAir and NetSuite and how it will benefit your company, please review this website or contact your account manager. |
